·       Customer service focused throughout working history

·       Applied conflict resolution techniques that reduce staff and customer issues

·       Increased office productivity by performing experienced administrator functions

·       Managed departmental budgets that exceeded $23,000,000 annually

·       Applied legal degree reasoning to issues which prevented company lawsuits, and increased quality of operation

·       Applied customer service techniques to improved customer relationships, and improve quality ratios

·       Executed computer software to produce production, and inventory reports

·       Quick Learner achieving accurate results